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Questions about an order, a subscription or our products? Send us a message and we'll get back to you.
We'll usually reply within 1-5 hours during weekdays, excluding holidays. Please allow up to 48 hours.
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Quick answers
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Orders and shipping
Orders usually ship within 1 business day, and tracking comes by email. US orders over $100 ship free.
Shipping policy -
Subscriptions
Cancel any time before your next billing date, from your account or by email.
Manage your subscription -
Returns and our guarantee
Trying a product for the first time? If it's not for you, tell us within 7 days of delivery for a refund, even if the jar is opened.
Refund policy -
Jar arrived broken?
Email us a photo of the exterior and interior of the box, as well as the product, and we'll send a replacement out as soon as possible.
Email a photo -
Product questions
How much to take, when to take it and our lab results are all in the FAQ.
Read the FAQ