Shipping Policy

Thank you for choosing Glass Nutrition. We're committed to getting your order to you quickly, safely, and with the same transparency we put into everything we make. Below is everything you need to know about how we ship.

Order Processing

Orders typically ship within 1 business day (Monday to Friday, excluding holidays). We do our best to get every order out within that time, but it isn't a guarantee, as delays can happen.

You'll receive a confirmation email when your order is placed, and a second email with tracking once it ships. During new product launches or promotions, processing may take slightly longer. We'll always note this at checkout if so.

Shipping Rates & Delivery Times

We ship via USPS & FedEx throughout the United States, and to Canada via USPS, UPS & FedEx. Orders over $100 ship free in the United States.

Order Tracking

Once your order ships, you'll receive a tracking number by email. Please allow up to 24 hours for tracking to update after you receive it.

Our Packaging

Because our products come in reusable glass jars, we pack every order carefully with protective, recyclable materials to keep your product safe in transit.

Damaged or Broken Items

We stand behind every order. If your item arrives damaged or broken in transit, contact us within 7 days of delivery at support@glassnutrition.com with your order number and a photo of the damage including both the inside and outside of the packaging. We'll send a free replacement. Please make sure to take your photos first, then throw away any broken glass carefully.

Lost or Missing Packages

If your tracking shows delivered but you haven't received your order, please check with neighbors and your local carrier first, then reach out to us within 7 days and we'll help resolve it.

Incorrect Addresses

Please double-check your shipping address at checkout. We're not able to reroute or refund orders shipped to an incorrect address provided at the time of purchase, though we'll always do our best to help.

Questions?

Reach us at support@glassnutrition.com. We're happy to help.